1. Information We Collect and How We Use It
- User-Provided Information: We collect only the information you voluntarily provide, such as your name, email, and health report data submitted for analysis.
- Health Data: When you upload health reports, we use OpenAI's GPT model to analyze the data and generate insights. We do not store your reports in their original format. Instead, we store only the analyzed data, which includes health metrics, summaries, and insights derived from your report.
- Anonymization Efforts: We make efforts to remove personally identifiable information (PII) from your health report data before sending it to OpenAI for analysis. However, while we aim to anonymize this data, we recognize that this process may not be 100% effective in every case.
- No Automated Collection of Usage Data: We do not automatically collect or store data such as IP addresses, device information, or browser details. The only information we store is what you directly provide.
2. How We Use Your Information
- Service Provision: We use your information solely to provide and improve our health analysis services, including analyzing health data and providing insights relevant to your health concerns.
- Communication: Using your contact information to communicate updates, respond to inquiries, and offer customer support as needed.
3. Data Sharing and Disclosure
- Third-Party Processing: Health report analysis is conducted through OpenAI's GPT model, an external AI service provider. Data sent to OpenAI is processed in accordance with OpenAI's Terms of Use and Privacy Policy. We anonymize data before sending it for analysis, though this process may not remove all identifiable information.
- Legal Compliance: We may disclose information if required by law, regulation, or to protect our rights or the rights of others.
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption: All data is encrypted in transit (using HTTPS) and at rest.
- Access Control: Access to your information is restricted to authorized personnel who need it to perform their job functions.
- PII Minimization: We limit the use of PII to protect user confidentiality whenever possible.
5. Data Retention
We retain only the analyzed data derived from your health reports, not the original report files. This information is stored only as long as necessary to provide services or comply with applicable laws.
6. Your Rights
- Access: Request a copy of the data we hold.
- Correction: Correct any inaccuracies in your data.
- Deletion: Request the deletion of your data, subject to legal and operational requirements.
- Opt-Out: Unsubscribe from any communications at any time.
To exercise these rights, please contact us.
7. Children's Privacy
Our services are not intended for individuals under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this policy, please contact us.